Text Vault

Getting Started

• What is Text Vault?
• Do I have to pay to try out Text Vault?
• Which countries can I purchase a Text Vault number from?
• Is international texting supported?
• Can I use Text Vault while overseas?
• Is an internet connection required?

Manage Text Vault Numbers

• How to purchase a premium number?
• Do I need to submit any documents to purchase a Text Vault number?
• Setting up my Text Vault number

Credits and Texts

• I was charged but did not receive credits
• Can I buy credits through your website?

Messaging

• How to send a text message?
• How do i know if message has been read?
• Are my messages delivered?
• What is a 'Blacklist' rule?
• Why do I see 'Invalid number' when calling?
• Why can't I text when I have credits? (For US, Canada, UK users)

Technical Issues

• How to cancel subscription?
• How to renew my number?
• I just logged in. Why are all my credits and history missing?
• Can I use this to receive a verification code from Whatsapp or Facebook?

Account and Settings

• How do I log in?
• How to delete my account and the app?

Data and Privacy

• Will information show up on my bill?
• Will people know my identity?