How to send or receive a fax?

You will need a Phoner number with faxing capabilities and Credits or Pages to send or receive fax on Phoner.

To send out a fax on Phoner:

1. Launch the Phoner app
2. Go to the ‘Scan/Fax’ tab
3. Tap on the Camera icon which says 'Take a Photo’
4. With your camera open, take a photo of the document with the camera shutter button, or upload a photo using the Gallery icon at the bottom right of the screen
5. You should now be brought to the 'New Document' screen
6. Select your fax Phoner number under the 'Send From' field
7. Enter your recipient's fax number under the 'Send To' field
8. If you wish to add a cover page, toggle the 'Add Cover Page' button and enter your name and message accordingly
9. Under 'Pages', you can tap on the image to view it, or tap the '+' icon to upload more documents
10. To preview how your contact will receive your fax, tap on 'Preview & Export PDF'.
11. Once you are satisfied, tap on 'Send as Fax'
12. To view the fax that you have sent, go to your call and text history and the conversation with your contact. You should see a message 'Your fax has been successfully delivered' if the fax went through.

To improve the quality of your image captured:

• Adjust your camera settings
• Center your document within the camera frame
• Ensure that your document is on a flat surface
• Use external lighting, such as a lamp, if necessary.

To receive a fax on Phoner:

First, you will need to share your fax number with your contact. To check what your fax number is,

1. Launch the Phoner app
2. Go to the ‘Scan/Fax’ tab
3. Tap on the Printer icon which says ‘Add a new fax number to receive fax’ at the bottom
4. Tap on 'Receive for +XXX' and you should see a screen with various sharing options to share your fax number.

Once you have shared your fax number and your contact has sent over a fax, you can check for fax received from your call and text history.