If you encounter the following error message(s) while making a purchase, please follow the steps below.
Your purchase has failed. Please check that you are logged in to the App Store, that your payment credentials are correct and try again later.
Check if you have taken too long to make the Phoner number purchase
Phone number availability changes every second. If you took too long to complete your purchase for the phone number, you may not be able to get it.
You can check your purchase history in your Apple App Store or Google Play Store account to check that the purchase has not gone through. See Can I see my purchase history?
Check if you are currently logged into the Apple App Store or Google Play Store
If your device is not logged into Apple App Store or Google Play Store, the payment to purchase the Phoner number will be unsuccessful. Please fix any payment issues before proceeding to purchase. How to manage my payment method?